When purchasing or reserving a ticket to a Stevens & Smith Center program or event, the following Terms & Conditions apply to the ticketholder and anyone the ticketholder has purchased or reserved a ticket for, including any children.

Below are the terms and conditions of your (“you” or “Participant”) participation in any Stevens & Smith owned or operated virtual or in-person event, tour, program, meeting, session, webinar, or conference (“Program” or “Programs”).

By registering or purchasing a ticket for a Program, you agree to the following terms:

Participant Access

Your payment and/or registration entitles you to access or admission to the Program for which you registered.

All other costs associated with your attendance, including, but not limited to, transportation or transportation fees, technological equipment, and/or internet or telephone charges or plans will be the Participant’s responsibility. The Stevens & Smith Center and LancasterHistory are not liable for such costs or costs incurred for you to attend a Program.

Use of Likeness (Notice of Photography)

By participating in the Program, you acknowledge and agree to grant the Stevens & Smith Center and LancasterHistory the right to record, film, live stream, photograph, screenshot, or capture your likeness in any media.

You also acknowledge and agree to grant Stevens & Smith Center and LancasterHistory the ability to distribute, broadcast, use, or otherwise globally disseminate such media in perpetuity without any further approval from you or any payment to you. This also includes the ability for Stevens & Smith Center and LancasterHistory to edit such media, use the media alone or together with other materials or information, and the right to allow others to use or disseminate the media in physical or electronic form.

Fees & Registration

The payment of the Program access or admission fee, if applicable, is due upon completion of successful registration. If such payment is insufficient, declined, or non-existent, the Stevens & Smith Center and LancasterHistory may not allow access to the Program.

Cancellations

Cancellations by the Stevens & Smith Center/LancasterHistory. If the Stevens & Smith Center/LancasterHistory is unable to or is prevented from carrying out a Program that you are registered for as a result of any cause beyond its control, we will reach out to Participants to reschedule or refund registrations as necessary. Causes of cancellation may include, but are not limited to: software or hardware issues, issues with the hosting platform, acts of God, health concerns, dangerous weather conditions, speaker cancellation, etc. The Stevens & Smith Center/LancasterHistory reserves the right to terminate the Program in such instances.

Cancellations by Participant. The Stevens & Smith Center/LancasterHistory requires 24 hours’ notice of Participants’ need to cancel or reschedule to successfully refund or reschedule the Participant. If the Participant does not cancel within 24 hours of their timed entry, the Participant is still responsible for payment and the Stevens & Smith Center/LancasterHistory will not refund or reschedule the Program or any payments made towards it.

Program Registration Confirmations & Receipts

Confirmation Email. If you have completed your registration for a Program online, you will receive a registration confirmation by email that includes specific information that you need to access the Program and/or need to know about the Program. If you do not receive an email within 2 hours, we recommend you check your junk or spam email inboxes.

If you registered with a LancasterHistory staff member in person or over the phone, the staff member will provide you with the specific information and access information by phone or email, if applicable.

Receipts. If purchasing your tickets in-person, a physical receipt will be provided to you. Please note that the Stevens & Smith Center/LancasterHistory will require a receipt as proof of purchase should you have issues with admission access or wish to pursue a refund or reschedule.

Future Communications

Registered attendees agree to receive essential information for the Program at the email address and/or mailing address that you provided upon registration. You may also be added to LancasterHistory’s email and physical mailing lists for notifications of future Programs, membership and/or donation solicitations, and other notices.

If you would like to opt-out of any of these email communications, a link is provided in each email for you to unsubscribe. You can also contact LancasterHistory at 717.392.4633 or info@lancasterhistory.org to have a staff member opt you out of electronic or physical mailings at your request.

COVID-19 Disclaimer & Waiver

The Stevens & Smith Center/LancasterHistory has taken enhanced health and safety measures to protect our staff, volunteers, and visitors from communicable diseases, including COVID-19, based on current governmental and health organization recommendations. Visitors must follow the health and safety protocols given by the Stevens & Smith Center/LancasterHistory as well as any posted instructions when visiting the Stevens & Smith Center. Visitors who do not comply with our health and safety protocols will be asked to leave the property.

The risk of exposure to COVID-19 exists in every public space where people are present. COVID-19 is a serious, contagious disease that can lead to severe illness and even death. Senior citizens and visitors with underlying medical conditions are particularly vulnerable.

By visiting the Stevens & Smith Center, you voluntarily assume all risks of exposure to COVID-19.

In consideration of being permitted to enter and to utilize the facilities, services, and programs of the Stevens & Smith Center/LancasterHistory, you voluntarily agree(1) to assume all risks and to accept sole responsibility for any injury to yourself, for any loss or damage, and (2) to release the Stevens & Smith Center/LancasterHistory and its employees for any claim or demands on account of any loss or injury, whether caused by the negligence of the Stevens & Smith Center/LancasterHistory or its employees, while Ticketholder is in, upon, or about the Stevens & Smith Center/LancasterHistory premises or any facilities or equipment therein or participating in any program affiliated with the Stevens & Smith Center/LancasterHistory. You further agree to hold harmless the Stevens & Smith Center/LancasterHistoryand its employees from any claims based on any actions, omissions, or negligence of the Stevens & Smith Center/LancasterHistoryin connection with your activities as described, including any claims relating to any communicable diseases, including COVID-19, as to which risks you acknowledge and voluntarily assume.